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Everything you need to know about Jewelry & Watch Repair

Is Your Favorite Jewelry In Need Of Some Love?

We know just how to take care of it with exclusive jewelry & watch repair services.

Jewelry is connected to the most precious moments of our lives. That’s why it’s heartbreaking when it breaks, even when we know it’s delicate and features an elaborate blend of metals and precious stones. 
Similarly, with nearly two thousand moving parts, a luxury timepiece requires upkeep to perform with the utmost quality and accuracy.
Because of the personal feelings attached to jewelry and timepieces, it takes courage to entrust such precious objects to someone we don’t know. 
But there’s good news—in this article, you’ll learn about jewelry and watch repairs, so you can rest assured you’re getting a service as refined as the treasures in your jewelry box!


Jewelry Repair Services

Whether you wish for your cherished jewelry to return to its first-day glow, find jewelry enhancing treatments,
or repair damaged pieces, here are the primary jewelry repair services near you that can get done in no time!

Ring resize


It can be challenging to guess the correct size for a ring, especially if it’s a gift. The good news is that if you want to surprise someone special with a ring, you can always order the medium size and send it back to us for resizing!

If you have a ring that needs to be resized, our in-house jewelers are on hand to help!

Some rings are difficult to downsize, such as titanium rings and rings accented with diamonds. Such jewelry pieces are delicate works of art. In such cases, we can offer you the best alternatives.

Gemstones inspection


Diamonds and gemstones are kept in place with tiny metal prongs and, because of the delicate nature of jewels, prongs can weaken after small collisions or even break with many years of use.

Jewelry is precious and needs maintenance. In fact, our precise equipment can verify any micro issues before they occur. When you have your jewelry inspected regularly, you can keep your jewelry flawless forever.  

Remember, while prongs are easy to repair, the loss of a unique gemstone is irreparable. So let’s prevent that from happening.

Stone replacement

Stone replacement

Was your jewelry piece a little neglected? Jewelry pieces with missing stones lose all their original beauty. 

If you have jewelry that needs gemstones of matching colors (or gems you’d like to replace with different colors), our gemologists can get colors very close to those you have or help you pick gorgeous replacements.


Rhodium plating


After a long time of daily wear, some metals can seem old and dull. Rhodium plating returns jewelry to its original luster with a metal called rhodium. Rhodium is rare and durable, and it’s used to make other metals brighter.

If your white gold rings have their shine dimmed, bring it back to life with electricity and a new thin layer of rhodium!


Chains and clasps repairs

Chains and clasps repairs

Metal chains and links can be repaired with accurate leveling and welding work. An experienced artisan makes a nearly invisible repair for some chains, but extra thin chains can be impossible to repair.  

If you have a chain with weak links or a wobbly clasp, avoid wearing it before an inspection. Bracelets, especially, tend to slip from the wrists without our notice, and the loss of such a piece is heartbreaking, so don’t risk it. Let us make it 100% safe to wear again. 

The repair of the metal chains includes eliminating imperfections, soldering, and cleaning the product after the work has been done.

Polishing jewelry


Some jewelry pieces are so precious that we have the hardest time leaving them behind, and that’s a wonderful connection! But, with constant wear, unwanted substances make their way into your jewelry, and some can leave a mark.

For that, polishing and dissolving such substances guarantees the quality of your piece remains unchanged. So, let us help your jewelry reach its full shining power!

This is a modest list of how we can take care of your jewelry for you. Our services include pearl restringing, laser welding, engraving, as well as custom design and remodeling, which we show you below.


Watch repair services

Like any complex engine, timepieces need regular maintenance to always perform like new.
However, even when the repair requires dissembling timepieces, they’re such an excellent investment
that you should always consider a repair. 
With the right repair service for your luxury watch, you can delight in a growing
watch collection with watches for every occasion!

Watches maintenance


Your watch and magnetic fields don’t agree well. And we’re constantly exposed to magnetic fields generated by our cellphones, locks, electronic devices, airports, etc. 
With time, magnetic fields can affect your watch’s accuracy and rhythm. Your timepiece should always be on time, so if it’s running slowly or too fast, have it demagnetized.

Watch battery replacement

Battery replacement

A regular battery can last between eighteen months to two years of normal use. If your battery-operated watch shows delays, the battery may be failing.
Changing the battery involves opening your timepiece. If you want to preserve the waterproof seal, it’s essential to have the battery replaced by an expert.

Watches resizing


Watches are designed with your comfort in mind, so come to us to tailor your wristwatches to fit you like a glove!
Get link adjustments to various watch designers such as Rolex, Patek Philippe, Cartier, and Panerai, for example. 
We provide alternatives if the pin has come loose, so your timepiece will feel as if it were made for your wrist!

Watch Crystal display replacement

Crystal display replacement

Most watch lovers wear them often and, no matter how careful we are, small scratches happen. If a wristwatch gets in contact with a hard surface, it might lose its flawless outline.
We offer alternatives such as light polishing services and authorized crystal replacement. For both scenarios, you’ll have genuine parts and a meticulous repair. 

How does custom design work?

You can have a brand-new personalized jewelry piece in four easy steps! The possibilities are endless and impressive.
Yet, you’ll never feel confused or disappointed because our process is clear and straightforward.

Jewelry Redesign

Jewelry Redesign

Use old jewelry to make new ones. How do you like the sound of that? It’s true. There are creative and safe ways to remodel jewelry. 
If you have a dated piece of jewelry in your jewelry box, you can talk to our in-house jeweler and gemologist to find ways to transform it into a brand-new piece no one else will have!
Maybe you have something which means a lot to you but has lost its glow or no longer matches your style? Bring new life to old jewelry! You’ll love it! 
Gone are the days of jewelry collecting dust! Redesigning is a wonderful way to update pieces which are out of style while taking advantage of precious metals and stones. 
You can make earrings out of rings, merge wedding bands, replace stones for a pop of color, fashion a three-stone engagement ring from a family heirloom! And these are just some of the many possibilities available to you! 

Custom design jewelry

Custom Design

There’s nothing in your jewelry box you don’t love? That’s great! That doesn’t mean you don’t get to have something extra special, though. 
You can be the owner of stylish modern jewelry tailored based on your preferences and made especially for you. Whether you’d like a personalized piece for yourself or to surprise a loved wife or fiancé with a custom ring or jewelry piece, here are some advantages of custom jewelry:

• The options are endless!

• It’ll look just like you imagined.

• You can pick out the style, metal, gemstones, or diamonds.

• Give all your outfits a twist with the unique jewelry you create.

• No one else in the world will have the same piece!

Let your imagination fly! We’re ready to let you take over the entire process and choose the metal, style, and gemstones of your unique custom-made jewelry!

How does it work?

If you’ve been wondering how custom jewelry design works or how jewelry can be redesigned, here are the steps for customizing or remodeling jewelry with us:
1. Book an appointment! We’ll guide you through all of the design possibilities and chat about your ideas and inspiration. 
2. A designer will help you bring your thoughts to life during a free consultation!
3. Once you’re satisfied, we create a 3D wax model of your sketch, so you can see how it will look from all angles.
4. Now, our goldsmiths get to work, and voilà!

Jewelry and watch repair in the Chicago Area


Every day, our artisans are working in the heart of CD Peacock, where a specialized group of jewelers  gathers in our design shop to bring jewelry and watches back to life.  
With a blend of legacy and innovation, our rhythm flows like a live mechanism—polishing, embellishing, engraving. Our passion is crafting jewelry with care and precision and repairing  timepieces with the highest degree of complexity. 
Not many Swiss timepiece repair jewelry stores in the Chicago Area offer high-quality maintenance of luxurious wristwatches. But you can get on-site watch repair services from us. We’ve been servicing Illinois since 1837. 
Visit us in the location closest to you. We’re in Oak Brook, Schaumburg, and Skokie, IL. If you prefer, you can send us a text using the box in the corner of this page, and we’ll be with you shortly! 

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