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I had tracked down a timepiece at C.D. Peacock that I’d been search for a few months for. I’m out of state so the entire process was via E-Mail. Had an incredible experience dealing with Colleen. I was never rushed, and we came to a very fair agreement. Shipped promptly with next day delivery. You would’ve thought I was purchasing a $40,000 Patek considering how incredible the level of treatment and professionalism she provided.
While I generally stick to local dealers, I will certainly reach back out to Colleen if/when I’m in the market for something else.
Very friendly staff! Colleen was helpful and supportive throughout the whole process. Initially they did not have the watch I wanted, however they put an order and it was ready for pick up super fast. The whole experience was very smooth and pleasant. I recommend this place for all of your jewelry and fine watches purchases. Thank you guys for this watch, my spouse will be very excited.
I wanted to drop a note to thank Colleen for the wonderful service she provided while I was searching for and purchasing a Gucci necklace from C.D. Peacock.
The necklace was a Christmas gift for my niece, and Colleen went above and beyond to make sure I received it quickly. The necklace itself was beautifully wrapped, and the FedEx packaging was top-notch as well. Colleen also made sure the necklace was delivered while I was home, which I appreciated since theft is often a problem around the holidays. Colleen kept me informed and the communication from start to finish was excellent!
I will not hesitate to recommend C.D. Peacock to others in the future, and of course, I will return to C.D. Peacock for all of my jewelry needs. Happy New Year!
Well let me just say that I have never been more impressed with customer service as I have been with you and your store. Top Notch!!! You may have thought you were just fulfilling an order, but in my opinion, you went above and beyond what you had to and that means the world to customers like me. This kind of customer service ALWAYS draws me and my husband back to merchants!
So Colleen, thank you from the bottom of my heart and my son Tyler’s heart. He is a happy boy and is giving his girlfriend the ring today!
Also thank you for the bracelet as well! I will be keeping that one. 😉 everything was wrapped so pretty; much better than I could have done and so authentic!
C.D. Peacock Jewelers will forever hold a special place in my heart and will definitely be recommended to ALL of my friends for their jewelry needs!
Customer Service like this is what gets continuous business! You can bet I will be coming back to you for future purchases and will refer you to all of my friends!
Thank you again for making this happen and for putting a smile on my son’s face. We appreciate you so much!